Privacy Policy

Privacy Policy

for users from Germany, Austria, and Switzerland who are in Poland and may wish to use psychotherapy services.
This Privacy Policy is subject to the EU General Data Protection Regulation (GDPR) and applicable Polish data protection laws.

Psychotherapy Poznań Jakub Pawlak

Last updated: 22 July 2025

I. GENERAL PROVISIONS

The controller of your personal data is Jakub Pawlak, operating under the name Psychotherapy Poznań Jakub Pawlak, with its registered office at ul. Wojciechowskiego 6A/45, 60-685 Poznań, Poland.

For matters related to the protection of personal data, you may contact me:

The Controller processes data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and applicable Polish data protection regulations.

II. SCOPE OF PROCESSED DATA

The processed personal data may include:

  • First and last name

  • Email address

  • Telephone number

  • Data voluntarily provided in correspondence

  • User activity data (IP address, cookies, browser or device identifiers, visit history, clicks, geolocation data)

  • Data from analytical tools (Google Analytics, Google Search Console)

  • Data from marketing tools (Google Ads, Meta Pixel)

  • Data from SEO tools (RankMath SEO Plugin)

Users who upload files (e.g., images) are requested to remove location data (EXIF).

III. PURPOSES AND LEGAL BASES OF DATA PROCESSING

Data are processed for the following purposes:

  1. Responding to inquiries and contacting the user (Art. 6(1)(f) GDPR).

  2. Entering into and performing a contract for the provision of psychotherapy services (Art. 6(1)(b) GDPR).

  3. Processing special categories of data (e.g., health data) — only in connection with the provision of therapeutic services (Art. 9(2)(h) GDPR).

  4. Compiling statistics and analysing website traffic using Google Analytics, Google Search Console, RankMath (Art. 6(1)(f) GDPR).

  5. Displaying interest-based advertising via Google Ads / Meta Ads (Art. 6(1)(a) GDPR — consent).

  6. Sending newsletters and marketing materials (Art. 6(1)(a) GDPR — consent).

IV. DATA RETENTION PERIODS

  • Contact data: until consent is withdrawn or an objection is lodged.

  • Therapy-related data: up to 20 years in accordance with the Polish Patient Rights Act.

  • Marketing data (e.g., newsletter): until consent is withdrawn.

  • Analytical data and cookies: up to 24 months or until an objection is lodged.

V. COOKIES AND TRACKING TECHNOLOGIES

This website uses cookies to:

  • ensure the proper functioning of the website

  • perform statistical analyses (Google Analytics, RankMath, Google Search Console)

  • optimise SEO (RankMath)

  • conduct advertising activities (Google Ads, Meta Pixel)

  • integrate with social media

The user may change cookie settings in their browser. The site may use both session and persistent cookies. Cookies may also originate from trusted partners (e.g., Google, Meta).

VI. DATA RECIPIENTS

Your personal data may be disclosed to:

  • Hosting and IT service providers

  • Providers of analytical tools (e.g., Google Ireland Ltd., Meta Platforms Ireland Ltd.)

  • Providers of newsletter systems

  • Public authorities — only in cases provided for by law

VII. TRANSFER OF DATA OUTSIDE THE EEA

In connection with the use of tools provided by companies such as Google or Meta, data may be transferred to the USA.
The transfer takes place on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission. The Controller ensures appropriate safeguards.

VIII. RIGHTS OF DATA SUBJECTS

You have the right to:

  • access your data

  • rectify your data

  • erase your data (“right to be forgotten”)

  • restrict processing

  • data portability

  • object to processing

  • withdraw your consent at any time

  • lodge a complaint with the supervisory authority (in Poland: President of the Personal Data Protection Office – UODO)